We have seen problems in Entourage where an e-mail will arrive and have the sender's name split in two parts. One part will contain the valid e-mail address and the other will simply have a question mark before it. Attempting to reply to messages like this results in the message bouncing with a failure notice similar to "invalid e-mail address."
We have found that users who have accents in their display names cause this problem. Removing the accent in the user's AD display name resolves the issue.
This is only a problem in Entourage 2008- Entourage Web Services Edition and Outlook do not display this behavior.
We have found that users who have accents in their display names cause this problem. Removing the accent in the user's AD display name resolves the issue.
This is only a problem in Entourage 2008- Entourage Web Services Edition and Outlook do not display this behavior.
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