Tuesday, April 5, 2011

Outlook 2011 Profiles Disappearing

There have been some reports that when a user launches Outlook their profile is no longer there.  It seems to have something to do with the database daemon thinking the user's database has vanished.


Here is one reported work-around:
  • Keep Outlook open
  • Go to Terminal
  • Type, ps aux | grep Microsoft
  • Look for the MS Office 2011 processes
  • Note the number after the user name- this is the Process ID (PID)
  • In Terminal type, sudo kill –9 [PID number]
  • Do this for each of the Microsoft processes
  • Re-launch Outlook

1 comment:

bboyatkins said...

Have you ever found a long term solution for this?