"The iPhone [device name] Could not be synced because the sync session failed to start"
Several work-arounds have been suggested including simply restarting the iOS device. One procedure that seems to work well is to remove the device backups from iTunes. Before you do this, make sure you backup your backups folder: ~/Library/Application Support/MobileSync/Backup/
- Connect your device and open iTunes
- Go to Preferences/Devices
- Delete all backups
- Click "OK"
- Restart iTunes and attempt another sync
Apple's iOS troubleshooting page has some good tips: http://support.apple.com/kb/ts2529
35 comments:
Yay, this worked for me, thanks.
For Windows users, the folder is c:\users\\appdata\roaming\apple computer\mobilesync\backup
Ya it worked for me too..
Thnks 4 the help
Worked perfect thanks very much!
thanks , it worked perfectly on my ipod ;) thankyou thankyou very much appreciate lot ;)
Yay! worked for me as well, thanks buddy
Thanks, it worked for me, after deleting the backup. Good clear instructions thanks!
Thanks a lot dear :-)
Helped us out here too, great post!
yayers! worked, thanks!
this was awesome thank you so much
Still working. Scoured Apple's site and 1/2 dozen others, but yours was the solution that worked. Thanks so much!
Thank you so much! That was a quick easy fix for my daughter's ipod!! Appreciate the simple directions for a beginner like myself! Keep up the good work.
Yup worked for me too (iPhone 4 with iOS 5 syncing to Windows 7). Many thanks!
Thanks so much - it was driving me nuts, but this worked perfectly - and so simple!
I didn't see a MobileSync folder, but otherwise this worked perfectly. Thanks.
Perfect solution. Thank you very much!!
diddnt work for me!! its still giving me the same error.. please help man
If the above doesn't work for you, try resetting the lockdown folder.
For Windows Vista / 7, follow these steps:
1. Disconnect all iOS devices from your computer and quit iTunes.
2.Open Computer from the Start menu.
3. Choose Organize > Folder and search options in the file-browser window, then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders." Click OK.
4. Navigate to the following folder on your computer:
C:\ProgramData\Apple
5. Delete the Lockdown folder.
6. Reconnect your iOS device and open iTunes.
For other computers, check here http://support.apple.com/kb/ts2529 (option 6).
This helped me. Thank you.
Running: iPad2 / iTunes 10.5.2.11 / Win 7 x64
Outstanding advice! Worked like a charm.
Thank you.
It worked. Thanks a lot
This worked perfectly. Thanks!!
Thanks. Greetings from Bangalore. I worked really well.
This solution REALLY WORKS!
Thank you so much Macninja!
More power to you! :-)
Perfect! Thank you!
This works! Thank you!
both the lockdown thing and the preferences thing hvnt worked!! :( any idea y the problem persists!?
neither lockdown reset, nor deleting backup work. Any ideas?
Thanks
worked
Nope, none of this has worked. Neither have any of Apple's tips. I may have to call them, but no time today.
Thanks a lot !! it works for me
Thank you! It worked :D
Awesome.. that instructions are really working on my part. Thanks anyway. - you can check here
dont delete your backups, leave your device plugged, turn it off and close itunes as well. then turn your device back on and it will sync again.
you could also close itunes and reopen
There are plenty of great web and mobile apps which can be found via online, but push notification undoubtedly save you time and money by sending push messages straight away to the devices in just a couple of seconds.
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