Saturday, May 25, 2013

Recon fails on Macs running CS6: Adobe SpeedGrade issue

We have noticed a very annoying problem where Casper Recon fails repeatedly with the logs showing a BUS error.

There is a good discussion over on Jamf Nation about the issue.  The problem is caused by a symbolic link in the Adobe SpeedGrade application that links to the application itself.  Recon essentially gets caught in a loop and will eventually fail.

The fix is to either delete SpeedGrade if you don't need it or remove the symbolic link. You can do this manually or create a Casper package to automate the process.  Here is the location to the link:

/Applications/Adobe SpeedGrade CS6/Adobe SpeedGrade CS6.app/Contents/MacOS/Adobe SpeedGrade CS6.app

Remove the "Adobe SpeedGrade CS6.app" and then Recon should complete successfully.

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